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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Amanda Clifton

March 8, 2023

5  out of  5 rating by Amanda Clifton
"Mack Fountain State Farm has made switching insurance companies so easy. Kristen has been extremely helpful. I have more coverage and paying way less since switching. I would highly recommend Mack Fountain State Farm to anyone. ASK for Kristen :)"

Kim Smith

March 7, 2023

5  out of  5 rating by Kim Smith
"Wonderful customer service with real people! Other agency’s have been hard to reach or hard to access! I am thankful especially to Robbie for helping to answer all my insurance questions."

Sharae Pressley

February 28, 2023

5  out of  5 rating by Sharae Pressley
"I switched from another insurance company over to State Farm and Robbie made the process extremely easy. Happy to be with Mack Fountain-State Farm."

Moh Alha

February 22, 2023

5  out of  5 rating by Moh Alha
"Excellent, professional service The agent Robbie Ronca was very supportive and helpful"

Anthony Ortiz

February 22, 2023

5  out of  5 rating by Anthony Ortiz
"My agent Robbie Ronca was the most helpful person I’ve ever talked to when it comes to insurance. She has gone above and beyond to make sure I have the coverage I need! I would recommend her and State Farm to anyone."

John Lynn

February 16, 2023

5  out of  5 rating by John Lynn
"Best experience ever had when it comes insurance"

Jonathan Baker

February 15, 2023

5  out of  5 rating by Jonathan Baker
"Awesome experience!! Robbie handled all of my questions very quickly and in a professional manner."

Kathy Inklovich

February 10, 2023

5  out of  5 rating by Kathy Inklovich
"Mack got your back! Awesome"

chris mcintosh

January 27, 2023

5  out of  5 rating by chris mcintosh
"Mack Fountain, a name you can trust!"

Madelyn Montilla

January 24, 2023

5  out of  5 rating by Madelyn Montilla
"T’erra was the kindest, quickest, and most knowledgeable person I’ve ever met in the industry! This women needs a raise!!!!!! She got everything handled in less than 10 mins.! While saving me over 50 dollars monthly on my insurance!"

Steven Barela

January 6, 2023

5  out of  5 rating by Steven Barela
"Mr. Fountain is a great business man! Looking forward to collaborating in the future!"

Shawn Foster

January 4, 2023

5  out of  5 rating by Shawn Foster
"Fantastic customer service 👏. Way better than geico. Much better rates and deductibles. Higher coverage. Very thorough and helpful insurance plan. Nice safety net bonus plan as well. Agent was on top of everything and very sweet and kind. This is why I love state farm."

Kaleri Henderson

December 12, 2022

5  out of  5 rating by Kaleri Henderson
"The best in Pensacola Fl hands down!! Should have switched a long time ago but glad to be able to get quotes so quickly on car insurance, as well as life insurance! Family oriented, friendly, and professional! You have to have insurance, but you also as a customer want your needs met, as well as having the best coverage for your hard earned money! I believe he is the guy! Thank you so much for all you do for the community and your customers! Referring everyone I know because you’re in great hands here! Excited to finally have all my insurance needs met in one place!"

Too Raw

October 31, 2022

5  out of  5 rating by Too Raw

devin sutton

October 31, 2022

5  out of  5 rating by devin sutton
"Jihra Smith has the best customer service, She’s really nice and helpful and very patient! Thank you Miss Jihra"

Robert Johnson

October 19, 2022

5  out of  5 rating by Robert Johnson
"Robbie has always been there when I needed her. She does a great job for Mack Fountain State Farm Insurance I would highly recommend Robbie and Mack Fountain State Farm Insurance for all your insurance needs."

Dave Magee

October 19, 2022

5  out of  5 rating by Dave Magee
"Miss Robbie was very responsive and easy to do business with. I appreciated the quick customer service."

Kamal Louis

October 14, 2022

5  out of  5 rating by Kamal Louis
"Robbie was knowledgeable and assisted me with all of questions and concerns. She helped me save nearly $100 per month in my auto insurance policy when I was paying almost double through Progressive. Thanks to Mack Fontain team."

Bryant Watson

September 27, 2022

5  out of  5 rating by Bryant Watson
"Great service.great local agent"

Catherine Davis

September 19, 2022

5  out of  5 rating by Catherine Davis
"I just moved from Louisiana, and had to switch to a Florida agent. I spent 3 days waiting on a response from the first agent. On Friday I decided to try a new agent-Mack Fountain. At my very first call, Ms. Robbie jumped in and started assisting me. Within an hour, my transfer was complete. When I went in to sign paperwork, I was able to meet Mack! The atmosphere at this location is filled with positive energy and helping hands. Thank you so much Ms. Robbie for saving the day!"


September 10, 2022

5  out of  5 rating by Alaina
"Jade was very helpful! Thank you for all your help answering all of my questions and concerns. Would highly recommend 10/10."

Sav Brown

September 8, 2022

5  out of  5 rating by Sav Brown
"I spoke on the phone with Jirah! She was so wonderful and kind! Great help!"


September 7, 2022

5  out of  5 rating by Naiya
"Jihra has amazing customer service"

Coleen Fitzgerald

September 7, 2022

5  out of  5 rating by Coleen Fitzgerald
"Mack Fountain and his team are absolutely wonderful. A big thank you to Robbie Ronca for stopping her day to help with my urgent insurance needs. Thank you so much. It was a life saver. Y'all are rocking it. To all the wonderful State Farm employees that i have spoken with throughout these many years thank you for all being very genuine and concerning of all of my Insurance needs."

Elise Winters

September 7, 2022

5  out of  5 rating by Elise Winters
"Jirah was a great worker and very attentive! I appreciate her and all of her hard work helping me!"