Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Randy Hamil

Randy Hamil

March 11, 2025

5  out of  5
rating by Randy Hamil
"Very efficient gave plenty of Options great customer care"
Profile photo of B

B

March 11, 2025

5  out of  5
rating by B
"Robbie has been wonderful in addressing my needs and taking care of me so quickly and efficiently. She easily answered all of my questions and did it with so much kindness!"
Profile photo of Tyson Reeves Sr

Tyson Reeves Sr

March 6, 2025

5  out of  5
rating by Tyson Reeves Sr
"Robbie!!! She is a Saint! I've been jumping thru hoops for hours, and getting no relief,but Robbie has fought together with me for the whole battle! Thanks so much you are definitely there like the jingle."
Profile photo of Gioia Heslar

Gioia Heslar

March 3, 2025

5  out of  5
rating by Gioia Heslar
"Robbie was fantastic to work with. I really wasn't planing on switching companies until I saw the rate, I couldn't turn it down. I went from almost 600 to half that with full coverage and then some on 2 cars."
Profile photo of shauna kay

shauna kay

February 26, 2025

5  out of  5
rating by shauna kay
"I appreciate the personal interest and concern. Robbie has been so helpful!"
Profile photo of Jonathan's Garden

Jonathan's Garden

February 14, 2025

5  out of  5
rating by Jonathan's Garden
"Robbie was very professional and polite yet down to earth, and super helpful. She is clear and concise and I would recommend anyone to State Farm through her!"
Profile photo of Ashley North

Ashley North

February 13, 2025

5  out of  5
rating by Ashley North
"Robbie was amazing !! She has excellent customer service skills . I felt extremely comfortable talking to her and she made me laugh while handeling business like a PRO !!! So glad i made the switch to this company! Robbie was truly enjoyable !!! She’s a keeper for sure !!!!"
Profile photo of KMK Lawn Care

KMK Lawn Care

February 13, 2025

5  out of  5
rating by KMK Lawn Care
"Mack Fountain- State Farm has great rates and there staff is always friendly and very helpful!"
Profile photo of Brittany Bethune

Brittany Bethune

February 11, 2025

5  out of  5
rating by Brittany Bethune
"Great customer service from Robbie !"
Profile photo of Lauren Ross

Lauren Ross

February 6, 2025

5  out of  5
rating by Lauren Ross
"very sweet and helpful!! saved me money!!"
Profile photo of Cool Blue

Cool Blue

February 3, 2025

5  out of  5
rating by Cool Blue
"Robbie was great she has the best customer service and she also helped me get cheaper auto insurance for my two vehicles I highly recommend"
Profile photo of Nathaniel Gadson

Nathaniel Gadson

February 3, 2025

5  out of  5
rating by Nathaniel Gadson
"Very good...kisses"
We responded:
"Nathaniel, thank you for taking the time to leave this review. We appreciate you choosing the Mack Fountain Agency to serve you. "
Profile photo of Amanda Nicole

Amanda Nicole

January 31, 2025

5  out of  5
rating by Amanda Nicole
"David Crane is the best! He came in at more than half off what Geico and Progressive wanted. Plus, the customer service is in a league of its own. The next series of commercials should feature HIM. Jake who?!?"
We responded:
"Amanda, thank you for sharing this awesome review. I am happy to read that we were able to put some savings back in your pocket. I even more delighted to read how well David took care of you. Thank you for being the best part of the Mack Fountain State Farm family."
Profile photo of Jo Ann Cave

Jo Ann Cave

January 30, 2025

5  out of  5
rating by Jo Ann Cave
"Great experience! Mack is very timely in answering and assisting! Highly recommend!"
We responded:
"Wow, thank you, Jo Ann, for the 5-star review! We take pride in providing top-notch service, and it's wonderful to know we met your expectations. Let us know how we can assist you further!"
Profile photo of Loen Lige

Loen Lige

January 27, 2025

5  out of  5
rating by Loen Lige
"I really appreciate Robin for the good work I thank you so much for the good job you doing 😍"
We responded:
"Thank you for your kind words! We're thrilled to hear that you had a great experience with us. We're always here to help with your insurance needs!"
Profile photo of Raylene CharDon

Raylene CharDon

January 27, 2025

5  out of  5
rating by Raylene CharDon
"I moved from California to Florida and needed to transfer my auto insurance and obtain renters insurance. Robbie was VERY prompt, thorough, and friendly, which was very refreshing to encounter in my new home state!"
We responded:
"We appreciate your feedback! It's fantastic to hear that you were satisfied with our service. We're here for you whenever you need us!"
Profile photo of Maria Leslie Barela

Maria Leslie Barela

January 20, 2025

5  out of  5
rating by Maria Leslie Barela
"Wonderful experience"
We responded:
"Thank you for taking the time to share your experience! We're delighted to serve you and look forward to helping you with all your insurance needs in the future!"
Profile photo of R. Pressley

R. Pressley

January 15, 2025

5  out of  5
rating by R. Pressley
"It was a pleasure working with Robbie!! She helped me save $1200 annually on my auto insurance. She was professional and efficient! Thank you, Robbie!!"
We responded:
"Your review made our day! We're so glad you had a positive experience with our team. Thank you for trusting us with your insurance!"
Profile photo of Robert Lester

Robert Lester

January 13, 2025

5  out of  5
rating by Robert Lester
"I called needing some assistance and an updated policy. Robbie was Great in answering all of my questions and providing excellent service. Highly recommended for home and auto needs."
We responded:
"Thank you for your glowing review! We work hard to provide exceptional service, and we're thrilled to hear that you felt supported. We're here for you anytime!"
Profile photo of Andrea Thompson

Andrea Thompson

January 6, 2025

5  out of  5
rating by Andrea Thompson
"Robbie Mack is great. She is very on top of things and makes an attempt to get a good match of policy."
We responded:
"We're so grateful for your kind words! It's our mission to help our clients navigate their insurance options, and we're happy to know we could assist you!"
Profile photo of Nicole Graves

Nicole Graves

January 3, 2025

5  out of  5
rating by Nicole Graves
"Very helpful and lowered my insurance by $70!!"
We responded:
"Wow, thank you! Your satisfaction is our top priority, and we're glad to have met your expectations. If you ever need assistance, don't hesitate to reach out!"
Profile photo of Sarah Lauderdale

Sarah Lauderdale

January 2, 2025

5  out of  5
rating by Sarah Lauderdale
"Robbie was so helpful! She made me feel comfortable and was super patient while explaining things in detail. I am so happy I have switched to State Farm!"
We responded:
"Thank you for the stellar review! We love helping State Farm policyholders protect what matters most. Your trust means the world to us!"
Profile photo of Bill Dyess

Bill Dyess

December 20, 2024

5  out of  5
rating by Bill Dyess
"David is a pleasure to speak with - very service oriented and I very pleased with his attention to detail."
We responded:
"Thank you for your wonderful review! We're committed to providing excellent service, and we're thrilled to hear that you had a great experience with us!"
Profile photo of Rachele Burgess

Rachele Burgess

December 16, 2024

5  out of  5
rating by Rachele Burgess
"I had a experience switching to State Farm! Saved significantly with better options."
We responded:
"Your 5-star review brightened our day! We're so glad to hear that you were happy with our service. We're always here to help!"
Profile photo of Brad Will

Brad Will

December 11, 2024

5  out of  5
rating by Brad Will
"Robbie was amazing and help me and every way"
We responded:
"We're so glad we could provide you with a 5-star experience. Thank you for your positive review."