Reviews

"Rachel responded quickly to a changes in policy, and very nice"

"Updated, updated review: Mack is now my guy. And he’s absolutely amazing. Takes the time to talk with you to find out your needs, and then tries to meet them. Extremely knowledgeable. Knows his shit for sure. You could not do better than to go with Mack. Ever.

Updated Review: I still love this company. The service is unparalleled. Price is from 1995. Heard David is no longer with the company. Spoke with Rachele today. I had a LOT of questions regarding my policy, additions, etc. She answered them best she could, as she understandably cannot give quotes for “what if” scenarios. But she did give some very informative information even so!

I need to call back and ask about renters insurance. It was one of the things I wanted to mention, but I had so much fun on the phone with Rachele I forgot to even ask! 🤣 Now that’s great customer service! Making you forget why you even called. lol. Rachelle was awesome. 🙏🏻

Former Review: David Crane is the best! He came in at more than half off what Geico and Progressive wanted. Plus, the customer service is in a league of its own. The next series of commercials should feature HIM. Jake who?!"

"I had a great experience working with Rachele! She was very kind, helpful, and responsive throughout the process. She answered my questions, made everything easy to understand, and always got back to me quickly. I really appreciate her professionalism and how easy she made the whole experience. Highly recommend!"

"I Have been pleased with State Farm I’ve only had them for six months. They did give me the best price thankfully I haven’t had any incidents or claims so I can’t comment on that. But so far so good."

"The entire process was super smooth and easy. Rachele and Aaliyah were especially helpful."

"Genuinely the best rates I've found. I've had help from both Aaliyah and Haleigh - They have both been equally fantastic! Always such a great help getting me the best rates for Auto Insurance. Professional, friendly & just all around GREAT service!! I Highly recommend Mack Fountain State Farm."

"They decreased my policy by $200 and are willing to help me along the way."

"⭐⭐⭐⭐⭐

I had a great experience with Mack Fountain State Farm. I needed help getting some issues with my auto insurance policy sorted out, and they were incredibly helpful, patient, and professional throughout the entire process.

They took the time to explain everything clearly, answered my questions, and helped me figure out the best way to move forward with my coverage. It’s refreshing to deal with an insurance office that actually makes you feel like they’re trying to help you instead of just treating you like another policy number.

I really appreciate the customer service and would definitely recommend Mack Fountain State Farm to anyone looking for a responsive and helpful insurance agent. Thank you again for making a stressful situation much easier!"

"Mr.Mack helped me get a quote and my own policy in the same day. I enjoyed the professionalism he showed and did everything within his power to save me money while also getting the best policy I could for my money . I would highly recommend anyone shopping for insurance to give State-Farm a call and request Mr . Mack"

"Aaliyah was exceptionally great, she helped me get my policy started and it was a easy process with a quick turnaround for my quotes. State Farm is a great company for your insurance needs"

"Out standing personality, always greeting with kindness."

"Great communication and always looks for ways to save you money!"

"Great guy!!! Absolutely a pleasure to work with it!!! Don’t hesitate to call and get set up with the best in the business"

"Mack and his team go above and beyond when it comes to my needs and questions. They are a very dependable business and I would recommend anyone to them."

"Aaliyah helped me with the needs I had for my policy. She was amazing and did a great job, and I'm paying a reasonable amount each month for my insurance. I love State Farm."

"My experience was Amazing,I was assisted by Aaliyah It was nice ,fast ,and I got a excellent rate on my Auto Insurance 💯 Definitely recommend stopping by to receive fast friendly service and remember a great new affordable rate☺️"

"Very competitive pricing and an awesome proactive staff to get the job done; how could anyone refuse switching to State Farm."

"I called just to get a quote, and before we hung up I had Insurance that was exactly what I was looking for at a price that didn’t break my bank❤️ very professional and easy to work with!!"

"Rachele is the best. She helps me with getting my auto insurance paid and with a billing error due to State Farm’s recent update on billing system through corporate. She resolved that error. She is always so helpful and kind to me."

"This company is trash pure ripping people off on car insurance. They don't work for the customers at all the work for state farm. Do not get state farm insurance you will be Sorry if anything happens to your property they don't get your value at all. They Trash all it is Ai system and recording. 100 departments with know management or supervisor! They don't like to pick up phones either im claims department a bunch of excuses. But you better believe state farm will send a bill."

"Easy to deal with, great communication going above and beyond. Mack and his team are top notch."

"The staff with whom I worked was very polite , patient and very thorough. They made my transition from current ins to State Farm smooth and profitable."

"Switched over to State Farm and the process was very easy thanks to Aaliyah. She walked me through my new policy and made sure I had everything that I needed. Highly recommend Mack Fountain. Super nice and helpful people."

"I wasn't gonna listen to some telemarketer. However... Timaria Pressley was politely insistent enough to keep me on the line. And, By Golly, she did it. State Farm needs more like her.
Thanks, Timaria"

"Let me just say first hand this agency is very intentional. The employees are very knowledgeable as well as diligent. They take genuine care in the services they provide and put the customers needs first. If you are looking for a agency to entrust with your policies, look no further!"