State Farm® Insurance Agent Mack Fountain

"I had such a great experience with Mack! I’m currently with Progressive, and honestly, what I’ve been paying for car insurance there is just ridiculous, but that’s beside the point. From the moment I spoke with Mack, he was friendly, understanding, and had a great sense of humor. It truly felt like talking to a friend rather than just someone doing their job. He made the whole process easy and comfortable, and I never felt pressured. I highly recommend going to see him for all your insurance needs. Mack made it a genuinely great experience!"

"I've really enjoyed working with Tia! She has been so helpful and patient with me. After changing my mind on what policy I wanted, she was quick to update it. She was very thorough and made sure that I had all of the information. She also kept me informed as we waited for things to finalize."

"Rachele is awesome! Able response me quickly and assist with me regarding issues w bank. Check them out!"

"I will admit I strongly disliked State Farm until I had this agent Mack Fountain. I had a windshield replacement needed ASAP while vacationing and he made everything happen and gave me step by step instructions. State Farm you have an agent that will change your reputation with the way he takes care of his insureds. This is who should be on your commercials."

"Mack Fountain discussed my policy with me in person and educated me on my home insurance policy and also educated me on how i can use my life insurance policy to benefit me while living."

"From the first call, the customer service has been wonderful! The team seems to be very knowledgeable and quick to answer all my questions and address all my concerns. Everyone made the process smooth and stress-free!"

"McArthur is a wealth of knowledge and works hard to protect his clients"

"Mack is very knowledgeable and explained the ins and outs of our policies."

"So grateful for Mac’s knowledge and the time he took to explain the coverages I needed. His office is friendly, welcoming, and truly cares about our community. Excellent service, great savings, and it’s comforting to have an insurance friend you can count on!"

"Rachel is awesome! She explained everything to me so that I could understand it better ."

"Our agent, Mack Fountain is outstanding. Very personable, knowledgeable about policies and the different nuances to perfectly fit our family’s needs. I would recommend him to friends/family in Florida."

"Ashanti provided excellent explanation of my policy and addressed all of my inquiries in a courteous manner. She ensured my understanding of every aspect of my policy. Thank you Ashanti Rachel was very helpful navigating the definitions when adding a new vehicle to my auto policy. Very helpful staff."

"On multiple occasions my landlord had required specific documentation in regard to my renters insurance. This office has been so helpful. Most especially, Rachel has been so prompt, courteous, and friendly! I would unabashedly recommend this office to anyone."

"Rachele was the kindest, quickest, and most knowledgeable person I’ve ever met in the industry!"

"Amzing place very nice people and very understanding"

"I had an exceptional experience working with Rachel at Mack Fountain State Farm. She went above and beyond to help me secure life insurance policies for myself and my daughters. Rachel was incredibly knowledgeable, patient, and thorough in explaining all my options, making the entire process smooth and stress-free. I highly recommend her to anyone looking for reliable and friendly insurance services! She deserves 5 stars across the board and I will without-a-doubt reach out to her for any/all of my insurance needs!"

"I just switched my policies over to Mack, I was dealing with an angent before that was very hard to get ahold of. Mack’s team is very responsive and has answered my questions very professionally. He has also helped find discounts where other agents were not able to help."

"Evidently Robbie is no longer with Mack Fountain. This makes them average at best. Robbie was excellent today. Wish all my insurance experiences were this easy. I highly recommend the Fountain agency and especially Robbie she was great."

"Martin was great! Very helpful with my quote!"

"Mack made it quick and easy to get a quote and then to get it implemented! 10/10 would recommend!"

"Updated Review: I still love this company. The service is unparalleled. Price is from 1995. Heard David is no longer with the company. Spoke with Rachele today. I had a LOT of questions regarding my policy, additions, etc. She answered them best she could, as she understandably cannot give quotes for “what if” scenarios. But she did give some very informative information even so! I need to call back and ask about renters insurance. It was one of the things I wanted to mention, but I had so much fun on the phone with Rachele I forgot to even ask! 🤣 Now that’s great customer service! Making you forget why you even called. lol. Rachelle was awesome. 🙏🏻 Former Review: David Crane is the best! He came in at more than half off what Geico and Progressive wanted. Plus, the customer service is in a league of its own. The next series of commercials should feature HIM. Jake who?!"

"My agent was absolutely wonderful and thorough! Saved me almost $70 dollars on my policy and was a fantastic conversationalist."

"I had my experience with Robbie from State Farm Mack fountain office. She was very customer service oriented, very consistent, very detailed, and very professional and was always catering to my needs of any changes to the current policy that I have now. she was also very patient and not pushy but she did everything in a very great and timely manner. I’m happy to have had her in my corner while switching my insurance with the most affordable rates to Mack Fountain firm and they also did a great job with my homeowners insurance policy as well."

"Robbie Ronca at State Farm was very helpful today. She answered all my questions and was very thorough. Great customer service."

"Thanks for helping with this insurance one of the best experience I have with you is you very explainable to what we doing thank you"