State Farm® Insurance Agent Mack Fountain

"So grateful for Mac’s knowledge and the time he took to explain the coverages I needed. His office is friendly, welcoming, and truly cares about our community. Excellent service, great savings, and it’s comforting to have an insurance friend you can count on!"

"Rachel is awesome! She explained everything to me so that I could understand it better ."

"Our agent, Mack Fountain is outstanding. Very personable, knowledgeable about policies and the different nuances to perfectly fit our family’s needs. I would recommend him to friends/family in Florida."

"Ashanti provided excellent explanation of my policy and addressed all of my inquiries in a courteous manner. She ensured my understanding of every aspect of my policy. Thank you Ashanti Rachel was very helpful navigating the definitions when adding a new vehicle to my auto policy. Very helpful staff."

"On multiple occasions my landlord had required specific documentation in regard to my renters insurance. This office has been so helpful. Most especially, Rachel has been so prompt, courteous, and friendly! I would unabashedly recommend this office to anyone."

"Rachele was the kindest, quickest, and most knowledgeable person I’ve ever met in the industry!"

"Amzing place very nice people and very understanding"

"I had an exceptional experience working with Rachel at Mack Fountain State Farm. She went above and beyond to help me secure life insurance policies for myself and my daughters. Rachel was incredibly knowledgeable, patient, and thorough in explaining all my options, making the entire process smooth and stress-free. I highly recommend her to anyone looking for reliable and friendly insurance services! She deserves 5 stars across the board and I will without-a-doubt reach out to her for any/all of my insurance needs!"

"I just switched my policies over to Mack, I was dealing with an angent before that was very hard to get ahold of. Mack’s team is very responsive and has answered my questions very professionally. He has also helped find discounts where other agents were not able to help."

"Evidently Robbie is no longer with Mack Fountain. This makes them average at best. Robbie was excellent today. Wish all my insurance experiences were this easy. I highly recommend the Fountain agency and especially Robbie she was great."

"Martin was great! Very helpful with my quote!"

"Mack made it quick and easy to get a quote and then to get it implemented! 10/10 would recommend!"

"Updated Review: I still love this company. The service is unparalleled. Price is from 1995. Heard David is no longer with the company. Spoke with Rachele today. I had a LOT of questions regarding my policy, additions, etc. She answered them best she could, as she understandably cannot give quotes for “what if” scenarios. But she did give some very informative information even so! I need to call back and ask about renters insurance. It was one of the things I wanted to mention, but I had so much fun on the phone with Rachele I forgot to even ask! 🤣 Now that’s great customer service! Making you forget why you even called. lol. Rachelle was awesome. 🙏🏻 Former Review: David Crane is the best! He came in at more than half off what Geico and Progressive wanted. Plus, the customer service is in a league of its own. The next series of commercials should feature HIM. Jake who?!"

"My agent was absolutely wonderful and thorough! Saved me almost $70 dollars on my policy and was a fantastic conversationalist."

"I had my experience with Robbie from State Farm Mack fountain office. She was very customer service oriented, very consistent, very detailed, and very professional and was always catering to my needs of any changes to the current policy that I have now. she was also very patient and not pushy but she did everything in a very great and timely manner. I’m happy to have had her in my corner while switching my insurance with the most affordable rates to Mack Fountain firm and they also did a great job with my homeowners insurance policy as well."

"Robbie Ronca at State Farm was very helpful today. She answered all my questions and was very thorough. Great customer service."

"Thanks for helping with this insurance one of the best experience I have with you is you very explainable to what we doing thank you"

"Robbie was a great help"

"Rachel has been very helpful on multiple occasions when I need a document or change in policy she is right there."

"Excellent service. Robbie was a dream to work with. She made the whole process a breeze and stress free! Got me life insurance and great deal on my new auto insurance!"

"There very good at there job an they know you by name help me out all the time thanks every one."

"I had issues receiving documents from the claims department so I requested help from my local agent. Robbie several times assisted me in getting the docs I needed and I was able to complete my claim in a timely manner. Thanks Robbie and the Mack Fountains agency. Jody Lackey, 40 plus years with State Farm."

"Robbie is the one person that always takes care of of me when I call and she is an amazing person any question I have she answers in a heart beat"

"Very happy with my supplemental health policy. Never thought I would need it until I did. Thank you Jade for bringing it my attention!"

"I use text to communicate with my reps in Pensacola. I had a couple of issues with my car dealership and Jade went above and beyond to help me with the problem. I got a quick response from her and her assistance gave me much needed peace of mind. I appreciate Jade and Rachel for being the best customer representatives."