State Farm® Insurance Agent Mack Fountain
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Charlana Ankum
September 3, 2024
"Robbie was well trained and knew everything I needed and made my process easy!!!"
mardic eddins
September 3, 2024
"Great service."
George Tolbert
September 3, 2024
"Very nice! And good"
Patrick Doyle
August 27, 2024
"Best agency in town! You’ll always be a priority with Mack and the team."
Clayton Smith
August 26, 2024
"Mac and Jade have always been professional and helpful! Been with them for over 2 years now."
"Clayton, thank you so much for this wonderful review. We are delighted to read that we have exceeded your expectations. Thank you for being an awesome policyholder and the best part of Mack Fountain State Farm. "
Jon Wright
August 21, 2024
"Robbie was fantastic, she listened to what I needed and was able to assist. I recommend her for future insurance needs."
Jihra Smith
August 15, 2024
"Thank you to Mack Fountain State Farm Team, Special shout out to Robbie! She helped me convert my life policy into a 20 year term and it was so cheap!"
"Thank you for this wonderful review, Jihra. I am happy to read that you were completely satisfied with your experience with Robbie. I am even more excited that you understand the importance of life insurance. "
Weston Harlow
August 14, 2024
"Robbie and Mack have been great to work with"
Veola Barnes
August 6, 2024
"Friendly, competent and honest. You will not go wrong with this company. It’s family oriented and focused on serving the overall community. You’re guaranteed to leave this establishment with a smile on your face. 😊"
"Veola, thank you so much for your glowing 5-star review! We are incredibly grateful for your kind words and the time you took to share your positive experience. It means the world to us to know that we were able to exceed your expectations and provide you with exceptional service. Your feedback inspires us to continue working hard and striving for excellence. We’re honored to have you as a valued customer and look forward to serving you again in the future! "
Michelle M.
August 6, 2024
"Amazingly Great customer service. Helped me save money. Highly recommend this lady."
"Michelle, thank you so much for this review. We are grateful that you took the time to share your experience with the world. "
Lawun Johnson
August 6, 2024
"Mack Fountain and staff were very professional and knowledgeable. I recommend them for all of your insurance needs."
"Thank you. Lawun for your continued support. You and Nick have been amazing as friends and policyholders. I appreciate you both! "
Brian Trimble
July 30, 2024
"What a great bunch of people from the top down. Helpful, knowledgeable, courteous, friendly, compassionate and understanding are only a few of the many ways Mack and his entire staff can be described Look, if you want to be just a number go somewhere else. If you want to deal with a group of friendly people that sit you down and treat you as if you are more than a customer and give you a great product at a fair price then come see Mack Fountain."
"Hey, Brian. It was great seeing you yesterday. Thank you for giving us the opportunity to serve you. This review is amazing, and we sincerely appreciate your business. Please don't keep us a secret. "
Nathan Vaughn
July 30, 2024
"Mrs. Robbie helped fix all of my issues and was extremely helpful!! She was super nice and professional! Best experience ever!!"
"Nathan, thank you for giving us the opportunity to fix the issue you were having. Service after the sale is important to us and Robbie is diligent about being thorough. Thanks for being the best part of our Agency. "
William
July 25, 2024
"Robbie helped me get insurance today. She was very helpful and very communicative. It was a pleasant experience for me which I found to be fairly rare!"
"William, thank you for sharing this review. "Insurance" and "pleasant" are rarely seen in the same sentence. I'm happy to read that we were able to assist you. "
Muhammad Al-Ansari
July 23, 2024
"Robbie was not only helpful, but a delight to speak with! thank you for all the help and the professionalism"
"Muhammad, thank you for your support. We appreciate you trusting us to service your policies. Please share your experience with Robbie with your circle. The best compliment we can receive is a referral. "
Stephen Carpenter
July 9, 2024
"Robbie was an amazing agent. Very attentive and kind. She was an absolute delight. Great hire Mack!"
"Stephen, thank you for the compliment. Robbie has been with our agency since day one. She has proven time and again that she is an asset to our agency and policyholders. "
Noonie Ybg
July 1, 2024
"This is my first time ever experiencing insurance coverage and she was very helpful. She stay consistent until I made my final decision and was very clear when she was talking to me. She took her time and gave me the best advice possible. Thank you Ms.Robbie"
"Noonie, thank you for writing this review. We appreciate your business and look forward to serving you. "
Travis Maxwell
June 20, 2024
"Easiest experience I’ve had dealing with insurance. Robbie is the best and made the process super easy & painless. Would recommend to anyone, what a blessing."
"Travis, thank you for leaving this awesome review. We agree that "Robbie is the best," and that leads to our policyholders receiving the best service. Thank you for trusting us to service your policies. "
J.A.C
May 30, 2024
"I've had the chance to have Ashanti help me with my current auto insurance, adding an additional vehicle and also renters insurance. She was very easy to talk to, patient, thorough, prompt, professional the entire time. She helped me bundle and save (I don't know why I sound like a commercial, lol). Thank you Ashanti for all of your help!"
"Watch out, Jake! We may have a replacement for a commercial spokesperson! Thank you for this wonderful review. We appreciate you sharing your experience and for the kind words. I am delighted to read that Ashanti was able to exceed your expectations. "
Pheobie Hinson
May 21, 2024
"I have been with Statefarm since the age of 16 and I love the service"
"Hi, Pheobie. Thank you for your loyalty. We appreciate your business and love serving you as much as you love the service. "
Crystal Perez
May 6, 2024
"Robbie , thank you so much for your customer service and you answered all my questions. The price is definitely unbeatable !"
"Crystal, thank you for taking the time to write this review. Welcome to the agency. "
Frederick Sellers
May 3, 2024
"Jade is very professional and knowledgeable in helping me with our insurance needs. Her cooperation and patience helping me navigate a recent adjustment speaks volumes about her work ethic. One of the few people who still value customer satisfaction."
"Mr. Sellers, thank you for this kind review. Jade was extremely appreciative. When I read it to her, she exclaimed, “READ IT AGAIN, Mack!” Your feedback is appreciated. "
Jimmie Newman
May 2, 2024
"Robbie was so helpful and got me cheap affordable car insurance i would definitely recommended robbie to anyone she was so nice and helpful with everything."
"Jimmie, thank you so much for this awesome review. Robbie is one of the best! So glad you had a world class experience and able to save some money. "
Grady Rhodes
May 2, 2024
"Robbie and her co-workers have been working hard to resolve a potential problem with my home insurance policy. Very supportive and dedicated individuals."
"Thank you for this review, Grady! We will always work hard to advocate for you. "
Sherri Pucillo
April 25, 2024
"Ashanti Thomas listened to my business needs and delivered a policy quote the same day! Like a good neighbor, Mack Fountain State Farm and Ashanti Thomas were there! Thanks again!"
"Sherri, we are so happy to have you as part of our agency. Not only do we get to serve your business needs, but we get to be literal neighbors! We are the lucky ones!"