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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joseph Avola

Joseph Avola

March 28, 2025

5  out of  5
rating by Joseph Avola
"Rachel has been very helpful on multiple occasions when I need a document or change in policy she is right there."
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johnny kozain

March 27, 2025

5  out of  5
rating by johnny kozain
"There very good at there job an they know you by name help me out all the time thanks every one."
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Angel Hernandez

March 25, 2025

5  out of  5
rating by Angel Hernandez
"Robbie is the one person that always takes care of of me when I call and she is an amazing person any question I have she answers in a heart beat"
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Sonia Santa Cruz

March 25, 2025

5  out of  5
rating by Sonia Santa Cruz
"I use text to communicate with my reps in Pensacola. I had a couple of issues with my car dealership and Jade went above and beyond to help me with the problem. I got a quick response from her and her assistance gave me much needed peace of mind. I appreciate Jade and Rachel for being the best customer representatives."
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Don Douglas

March 19, 2025

5  out of  5
rating by Don Douglas
"Jade at Mack Fountain’s office did a tremendous job in assisting me doing my accident. Helping me connect to claims and answering all the questions I had."
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Randy Hamil

March 11, 2025

5  out of  5
rating by Randy Hamil
"Very efficient gave plenty of Options great customer care"
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B

March 11, 2025

5  out of  5
rating by B
"Robbie has been wonderful in addressing my needs and taking care of me so quickly and efficiently. She easily answered all of my questions and did it with so much kindness!"
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Tyson Reeves Sr

March 6, 2025

5  out of  5
rating by Tyson Reeves Sr
"Robbie!!! She is a Saint! I've been jumping thru hoops for hours, and getting no relief,but Robbie has fought together with me for the whole battle! Thanks so much you are definitely there like the jingle."
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shauna kay

February 26, 2025

5  out of  5
rating by shauna kay
"I appreciate the personal interest and concern. Robbie has been so helpful!"
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Ashley North

February 13, 2025

5  out of  5
rating by Ashley North
"Robbie was amazing !! She has excellent customer service skills . I felt extremely comfortable talking to her and she made me laugh while handeling business like a PRO !!! So glad i made the switch to this company! Robbie was truly enjoyable !!! She’s a keeper for sure !!!!"
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Lauren Ross

February 6, 2025

5  out of  5
rating by Lauren Ross
"very sweet and helpful!! saved me money!!"
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Nathaniel Gadson

February 3, 2025

5  out of  5
rating by Nathaniel Gadson
"Very good...kisses"
We responded:
"Nathaniel, thank you for taking the time to leave this review. We appreciate you choosing the Mack Fountain Agency to serve you. "
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Jo Ann Cave

January 30, 2025

5  out of  5
rating by Jo Ann Cave
"Great experience! Mack is very timely in answering and assisting! Highly recommend!"
We responded:
"Wow, thank you, Jo Ann, for the 5-star review! We take pride in providing top-notch service, and it's wonderful to know we met your expectations. Let us know how we can assist you further!"